Privacy
Policy

LYU Music Academy (“the Academy”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Personal Data Collected

We may collect and process personal data including:

Parent/guardian and student names
Contact details (phone number, WhatsApp, email)
Student information (age, instrument, level)
Any other information provided during enquiries or registration

2. Purpose of Data Collection

Your personal data is collected and used for the following purposes:

To respond to enquiries and provide information on our classes
To manage student registration, scheduling, and communication
To inform you about lessons, events, and updates
For internal record-keeping and service improvement

3. Disclosure of Personal Data

We will not disclose your personal data to third parties without your consent, except:

When required by law
When necessary for administrative or operational purposes

4. Data Security

5. Retention of Data

We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, or disclosure.

Personal data will be retained only for as long as necessary to fulfill the purposes stated above.

6. Access & Correction

You have the right to request access to or correction of your personal data held by us. Requests can be made by contacting us directly.

7. Photos & Media

Photos or videos may be taken during classes or events for promotional purposes (e.g. website, social media).
Please inform us in writing if you do not consent to this.

8. Third-Party Services

Our website may use third-party platforms (such as Wix or WhatsApp) to collect or manage data. These platforms operate under their own privacy policies.

9. Changes to this Policy

The Academy reserves the right to update this Privacy Policy in accordance with applicable laws.